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Sahabhaag Welfare Foundation Refund Policy
1. Introduction At Sahabhaag Welfare Foundation, we strive to ensure the highest levels of satisfaction for our donors and supporters. We understand that there may be occasions when you may need to request a refund. This policy outlines the terms and conditions under which refunds will be provided.
2. Eligibility for Refunds Refunds will be considered under the following conditions:
- Duplicate Donation: If you have accidentally made a duplicate donation, please inform us within 30 days of the donation date.
- Error in Donation Amount: If you have made an error in the donation amount, please notify us within 30 days.
- Cancellation of Events/Programs: If an event or program for which you made a donation is cancelled, you are eligible for a refund.
3. Non-Refundable Donations Donations made towards specific projects or funds, where the donation has already been utilized for the intended purpose, will not be eligible for refunds. Additionally, donations made for the general fund may not be refundable if they have been allocated to ongoing projects.
4. Refund Request Process To request a refund, please follow these steps:
- Contact Us: Send an email to [insert email address] with the subject line “Refund Request”. Include your name, donation details (date, amount, and method), and the reason for the refund request.
- Verification: Our team will verify the details and may contact you for further information.
- Processing Time: Once verified, we will process the refund within 15 business days. The refunded amount will be credited back to the original payment method.
5. Dispute Resolution If you are not satisfied with the outcome of your refund request, you may contact our support team at [insert email address]. We will review your case and strive to resolve the matter amicably.
6. Changes to the Policy Sahabhaag Welfare Foundation reserves the right to amend this refund policy at any time. Changes will be communicated through our website or via email.
7. Contact Information For any queries regarding our refund policy, please contact us at:
- Phone: +91 80806 86279
- Address: Office 5, Nirmiti Eminance, CTS 1175S, 28/1, Gulawani Path, Erandwane Pune Pune MH 411004 IN
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